Legal notice

Website Owner and Operator

tidyfern.shop is operated by TURNER QAVRIXEL COMMERCE LLC, a limited liability company organized in Kentucky, United States, operating the online store Tidy Fern.

Business Mailing Address

TURNER QAVRIXEL COMMERCE LLC
2988 Kirklevington Dr
Lexington, KY 40517
United States

This is our business mailing address. Please do not send merchandise returns to this address.

Contact Details

Email: support@tidyfern.shop
Phone: +1 (319) 381-5314
Website: tidyfern.shop

Customer service operates Monday through Friday. We normally respond within 1–2 business days.

You can also use our Contact Us page.

Fulfillment and Authorized Returns

Our fulfillment and authorized return facility is:

Tidy Fern
c/o iDrive Fulfillment
121 Venture Ct
Nicholasville, KY 40356
United States

Before returning merchandise, contact us to obtain return authorization, a prepaid shipping label, and instructions. Customer pickup and in-person returns are not available.

Please review our Return & Refund Policy for eligibility, deadlines, and refund details.

Website Content and Intellectual Property

Website content, including text, graphics, logos, photographs, and other materials, is owned by or used with permission from the relevant rights holders and is protected by applicable intellectual property laws.

You may view and use the website for personal shopping purposes. Reproduction, distribution, modification, or commercial exploitation requires permission from the relevant rights holder, except where permitted by law. Third-party trademarks remain the property of their respective owners.

Product Information

We take reasonable steps to present accurate product descriptions, dimensions, prices, and availability. If we identify a material error affecting an order, we will contact the customer and provide an appropriate resolution.

Screen settings and lighting may affect color appearance. This does not limit your rights concerning incorrect, defective, or materially misdescribed merchandise.

Follow the assembly, anchoring, care, and safety instructions supplied with each product.

Applicable Policies

Purchases and use of our website are subject to our Terms of Service, Payment Policy, Shipping Policy, and Return & Refund Policy.

Our Privacy Policy and Cookie Policy explain our information practices and privacy choices.

Governing Law and Consumer Rights

This notice is governed by Kentucky law and applicable United States federal law, without depriving customers of mandatory protections available under applicable consumer law.

Nothing in this notice excludes or limits statutory rights, applicable warranties, remedies, or liability that cannot lawfully be excluded or limited.